Cultural Competency for Service Providers

Participants will discuss past, present and potential future cultural competency practices and/or experiences. Attendees will consider messages received regarding differences and determine how this experience might influence current thinking. A comprehensive view of diversity dimensions will be shared. Participants will review several aspects of diversity, both within groups and across groups. Existing diversity in one’s environment will be explored. Participants will consider communication styles of several generational groups. A description of microaggressions and the impact of these actions will be shared. Attendees will conclude the day with a personal plan for continued growth in this area.